Contact Us

If you are contacting us to book a kerbside waste collection, report a missed service or damaged or missing bins, you need to book these via Council’s Waste contractor via or  1300 126 270

Postal Address:
PO Box 20
Wyong NSW 2259

Phone: (02) 4350 5555
Fax: (02) 4351 2098
Email: - if you wish to have formal acknowledgement of your email please request this.

ABN: 47 054 613 735

Customer Contact Centres

Wyong Shire Council Civic Centre
New window to Google Map 2 Hely St, WYONG NSW 2259
Customer Contact operation times: 8.30am to 5.00pm, Monday to Friday
Phone: (02) 4350 5555

The Entrance Library and Council Services Centre
New window to Google Map 211a The Entrance Rd, THE ENTRANCE NSW 2261
Customer Contact operation times: 9.30am to 4.30pm, Monday to Friday
Phone: (02) 4350 1550 or (02) 4350 1552

Tuggerah Library and Council Services Centre
New window to Google Map Westfield Tuggerah, 50 Wyong Rd, TUGGERAH NSW 2259
Customer Contact operation times: 9.00am to 5.30pm Monday to Friday; 9.00am to 3.00pm Saturday.
Phone: (02) 4350 1560

Lake Haven Library and Council Services Centre
New window to Google Map Lake Haven Shopping Centre, Goobarabah Ave, LAKE HAVEN NSW 2263
Customer Contact operation times: 9.00am to 5.30pm, Monday to Friday; 9.00am to 3.00pm Saturday; 10.00am to 2.00pm Sunday.
Phone: (02) 4350 1570

Talk to us on Twitter or Facebook

Council can also be contacted via our Twitter or Facebook social media sites.

Customer requests or complaints

If you have a suggestion, require information or have a complaint speak to a Customer Contact Officer at the Civic Centre on (02) 4350 5555 or you can lodge a request online.

Alternatively, download Council's doc format Complaint Notification Form (138.00 KB) the doc format Request for service form (138.50 KB) or the doc format Community Feedback Form (139.50 KB)

For more information about Building and Development service delivery see the docx format Development and Building- Service delivery charter (25.44 KB)