Public and Environmental Health

Wyong Shire Council works to promote safety, protect public health and preserve the environment, through education, regulation and working with business owners, their staff and the community.

Public Health premises include hairdressers, beauty salons, skin penetrations premises, swimming pools and mortuaries. Wyong Shire Council’s Environmental Health Officers aim to reduce the likelihood of infections from such premises.

Council regularly inspects these premises to help ensure everything is in order.

Prior to a new business being set up and operational, or when making significant alterations to an existing food or public health business, you’ll need to contact one of Council’s Development Planners and Environmental Health Officers (Food / Public Health).

The Environmental Health Officer will detail construction and operational requirements and advise if you need to speak with Council’s Trade Waste Officer about the treatment of liquid trade waste, all waste other than domestic sewerage. You may also have to contact Council’s Development Planner on (02) 4350 5546, who will let you know if a development application is needed and if there are any planning issues that may impact on the proposal.

Find out more about operating:

Complaints

If you have a complaint against a food business, or a public health premises, including beauty salons, public swimming pools or funeral homes, call Customer Contact on (02) 4350 5555.

Council’s Environmental Health Officer’s respond to consumer complaints about poor hygiene and handling, food contamination, food found to contain foreign objects, unclean premises, and poor practice.

Food borne illness can be reported to the NSW Food Authority Contact Centre on 1300 552 406. Complaints can be referred between the NSW Food Authority and local councils. Referral means the most appropriate organisation investigates potential food safety issues, regardless of which organisation first receives the report.