Wyong Shire Council aims to provide accessible and useable information for as many users as possible, without discrimination.

If you encounter any problems, need assistance using this site, or would like to make a suggestions how we can improve its accessibility, make use of our website feedback form.

Web Content Accessibility Guidelines (WCAG) 2.0

During the development of this website, Council attempted to follow the Web Content Accessibility Guidelines 2.0, as set out by the World Wide Consortium (W3C).

Cascading Style Sheets

This website uses Cascading Style Sheet (CSS) to provide a consistent layout and format of text and objects.

The homepage banner incorporates an A+ and A- symbol to increase or decrease the text size, as well as settings to alter viewing contrast. Alternatively, users can adjust the text size and zoom settings in their browser.


Links on this website have been developed so the text of the link provides a description of the source.

PDF Documents

The Council website has attempted to use HyperText Markup Language (HTML) where possible to present information.

However, there are circumstances where information and/or documents are presented as a Portable Document Format (PDF) document.

If you don't have a copy of Adobe PDF reader, visit the Adobe Reader download section to install the latest version.

While PDF format is suitable for many users, Council acknowledges some may find this format unsuitable. Adobe has an online Accessibility Resource Centre it says will help with accessibility of PDF documents. Adobe also provides an online tool for converting PDF documents to plain text or HTML documents.

However, despite these measures, there will still be people who won't be able to access the PDF because:

  • They are using a version of a screen-reader that is not compatible with the required version of Adobe Reader
  • They are using a computer that does not have Adobe Reader installed
  • They are using a slow modem
  • They have a vision or motor impairment that impedes their ability to use the Adobe Reader

Mac users

The Mac operating system has a big range of assistive technologies and is often used by people with disabilities in preference to Windows.

Our social media

There are accessible versions of Twitter and Facebook available to help use Council’s social media channels.

Changing how sites are displayed

The ability to change the way your internet browser displays a site can be controlled within the browser itself.

The BBC, for example, has a useful tutorial which explains how to change your settings to suit your preferences within the software you use.

Choosing a browser

While Wyong Council does its best to support users with older browsers, the reality is that some of our online/electronic resources are enhanced by the use of modern standards-compliant browsers which have both javascript and cookies enabled, as well as the use of browser plugins such as Flash and Adobe Reader.

Running modern, standards-compliant browsers allows the user to access resources, materials and the World Wide Web as it was originally intended..

We are continually modifying Wyong Shire Council’s websites for accessibility but there may be some legacy pages and/or pages developed by third-parties that are not fully compliant with our accessibility standards.

Related Links

Web Accessibility Initiative (WAI) This body,  in coordination with organizations around the world, pursues accessibility of the Web through five primary areas of work: technology, guidelines, tools, education and outreach, and research and development.