Contact Us

How can you contact Central Coast Council?

 

person.png Central Coast Council Offices are located at 2 Hely Street, Wyong, NSW, 2259 or 49 Mann Street Gosford 2250 and are open from 8.30am to 5.00pm, Monday to Friday.
phone.png Gosford Office - 02 4325 8222 / Wyong Office - 02 4350 5555
envelope.png Gosford Office - 49 Mann St. Gosford, NSW, 2250 / Wyong Office - PO Box 20, Wyong, NSW, 2259
email.png ask@centralcoast.nsw.gov.au
web.jpg Web Feedback Form
mob.png Report an Issue using your mobile device
facebook.jpg Facebook
Twitter-logo-2012.png Twitter
trash-can.png For kerbside waste collection, reporting a missed service or damaged or missing bins, please contact Council’s Waste contractor via www.1coast.com.au or 1300 126 278.
envelope.png     DX Mail - 7306 Wyong

You can also visit a Council Service Centre in our Libraries.
 
book.jpg The Entrance
211A The Entrance Rd, The Entrance, NSW, 2261
9:30am - 4:30pm  Mon-Fri
9:00am - 12:00pm  Sat
book.jpg Tuggerah
Westfield Tuggerah, 50 Wyong Rd, Tuggerah, NSW, 2259
9:00am - 5:30pm  Mon-Fri
9:00am - 3:00pm  Sat
book.jpg Lake Haven
Lake Haven Shopping Centre, Goobarabah Ave, Lake Haven, NSW, 2263
9:00am - 5:30pm  Mon-Fri
9:00am - 3:00pm  Sat
10:00am - 2:00pm Sun
book.jpg Erina
The Hive, Erina Fair, Erina, NSW, 2250
9:30am – 5:00pm Mon-Fri
book.jpg Woy Woy
Cnr Blackwall Rd and Oval Ave, Woy Woy, NSW, 2256
9:30am – 5:00pm Mon-Fri




Girl-in-library-650x200-(1).jpg
 

Customer Feedback

At Central Coast Council we are committed to delivering quality customer service.

We realise that sometimes - despite our best efforts, - you may not be happy with a service we have provided you. In other instance, we may have provided you with exemplary customer service that you would like to be recognised. In either case, we encourage your feedback as it allows us to review and make continuous improvements. 

The Customer Feedback Policy and Complaints Handling Procedure provides a framework to ensure any feedback we receive is handled in an appropriate and effective way. It applies to all service complaints, compliments and general feedback received by council from its customers. 

How to provide feedback

You can provide your feedback (good or bad) in a number of ways: 

Online: Customer Enquiry Form

Email: ask@centralcoast.nsw.gov.au 

Post: PO Box 20 Wyong NSW 2259 or PO Box 21 Gosford NSW 2250

Phone: 4350 5555 - Wyong Office or 4325 8222 - Gosford Office

In person: At one of our Customer Contact Centres located at 2 Hely Street Wyong or 49 Mann Street Gosford.  Five Council libraries also serve as contact centres for the community including Erina, Woy Woy Library, Tuggerah, The Entrance and Lake Haven (locations are detailed above). 
 Family-on-beach-650x200.jpg