Central Coast Council is continuing to improve accessibility to its services and facilities so that all residents and visitors can enjoy the local environment and activities.

Disability Inclusion Action Plan

Central Coast Council has developed a new Disability Inclusion Action Plan which outlines ‚Äčthe strategies Council will put in place over a four year period to enable people with disabilities to better access mainstream services, facilities and supports and to be fully included and able to participate in the community. 

Access the Easy English Disability Inclusion Action Plan.

Accessible Areas

Wyong Council is committed to providing areas that are accessible to the whole community.

Check out these areas:

Accessible Events Guide

To provide event planners and community representatives with tips and tools to plan an event that can be enjoyed by everyone, council has put together a handy Accessible Events Guide below:

Access the Accessible Events Guide
Access the easy read version of the Accessible Events Guide

Accessing council public toilets

Most of council’s accessible public toilets should be open when other public toilets are open. However, if you need to access an accessible public toilet after hours, you can use the Master Locksmith Access Key (MLAK).

The MLAK is a master key that fits into specially designed locks allowing 24 hour a day access to public amenities for people with a disability. Many accessible public toilets can be opened using the MLAK.

To be eligible to purchase a key, you must have a disability and a letter of authority from:

  • A doctor;
  • A disability organisation; or
  • The centre manager or owner of a building with an accessible building onsite.


Where can I purchase an MLAK?

The key can be purchased from locksmiths who are members of the Master Locksmiths Association. To find out more, contact your local locksmith.

Where are the accessible toilets?

You can find a full list of accessible and non-accessible public toilets across Australia by searching the National Public Toilet Map or call 1800 990 64.

Need more information?

If you need more information about the MLAK system please contact the Master Locksmith's Association on 1800 810 698 or Spinal Cord Injuries Australia on 1800 819 775.

Beach Wheelchair

Attendant propelled, all-terrain Beach Wheelchairs are available at Toowoon Bay Beach for use by disabled visitors and their families.

The chairs provide easy access to the water and across the sand for people with a range of disabilities. For more information contact http://www.accessibletourism.com.au/.

Two chairs are located at Toowoon Bay Surf Life Saving Club. For Bookings during summer (October school holidays to the end of April) – Monday to Friday, contact Wyong Council’s Lifeguard Service on 4333 3046. For other times and weekends contact Toowoon Bay SLSC 4332 2411. 

Service Links

The following is a list of services that may be of assistance, it is not intended to be an exhaustive list of all services available.

Ability Links - St Vincent de Paul Society Central Coast Region - Aims to assist people with disability to be valued and equal members of their communities.

Gosford: 49050749 
Wyong: 49050750 
Email: ability.links@vinnies.org.au

Central Coast Disability Network (CCDN) - CCDN’s aim is to develop better opportunities for people with disabilities in our local community. They offer assisted living programs, multicultural access and equity project, counselling, information and referral and individual advocacy.

4324 2355 - www.ccdn.com.au

HACC – Home and Community Care - Provides help for people who are frail aged, or young people with a disability and their carers, enabling the person to remain as independent as possible in their home.

1300 731 556 www.centralcoasthacc.com.au 

Lifestyle solutions - Lifestyle Solutions is a not for profit organisation, founded in Newcastle in 2001 with a vision to provide person centred, flexible and responsive support services to people with disability. Over time, our support has extended beyond disabilities to include a range of support services for children, young people and adults across Australia.

4014 7800 www.lifestylesolutions.org.au

Life Without Barriers - Life Without Barriers offer services that are person centered, accessible and strengths based. They provide quality support that assist people in realising their full potential through empowering approaches.

4343 8830 www.lwb.org.au

Samaritans - Samaritans provide disability services, disability care, youth, family, mental health and community support.

4384 8400. www.samaritans.org.au