Council's income comes from several sources including rates, annual charges, user fees and charges, state and federal government grants and investment returns. Rates make up 29% of Council's operating income.
Your rates help us to deliver community services and facilities such as our road network, sport and recreation facilities, environmental protection, libraries, life guards and much more. A full list of capital works planned for the year and where our priority spend areas are can be found in Council's Strategic Plan 2015-16.
You can find out about the great services we offer on this website, just type your topic into the site search button and it will take you straight there. To see what projects are currently underway across the shire check out Your Rates at work pages.
The latest information on where your rates are being spent including a record spend on roads and capital works can be found in the latest Your Shire Newsletter sent out at the end of January.
The next rates instalment and newsletter will hit letterboxes just after ANZAC Day.
Rates are calculated on the land valuation determined by the NSW Valuer General, the statutory independent valuing authority in NSW. As mandated under NSW legislation, Council has a limited number of inflexible rating structures to choose from. All available methods are based to varying degrees on the land value, ie:
- entirely on the land value of the property (ad valorem)
- on a combination of the land value of the property and a fixed amount per property (base amount)
- entirely on the land value, but subject to a minimum amount (minimum rate)
The NSW Valuer General recently completed a review of all land values in the Shire. The new land values have been used to calculate your rates for 2015-16 (see more information below)
If you want to find out more about how the independent valuation process works please read the Land Valuations Frequently Asked Questions-(FAQs).pdf
Rating structure for 2015-16
Council's Strategic Plan for 2015-2019 details the key services and infrastructure to be delivered to the community and includes the 2015-16 rating structure. Council has not changed the rating methodology for this financial year and the Minimum $300 used in 2014-15 will continue. The increase in Council's total rates is capped at 6.9%. Further information is available in the Rates Information Brochure sent out with the quarterly April rates notice.
Receiving your rates notice
Council mails rates notices to the mailing address provided by your solicitor or conveyancer when you first purchase your property, or to the address you subsequently provide to us. All requests to change address must be made in writing or you can download a change of address form
Receive your bill online - find out how to receive your bill online through BPayView or MyPost. To register for either of these services you will need your latest rates and water accounts.
Find out more about your rates
Rates are issued in July each year and payable by 4 instalments due 31 August, 30 November, 28 February and 31 May.
How do I pay my rates? - There are many options to pay your rates, in one lot, have instalments deducted from your bank account via Direct Debit., find out the best option that works for you.
Special rates and other charges - including Waste Management, Stormwater Management and Water, Sewer and Drainage Charges.
Special Rate Variation (SRV) – information on the IPART approved 6.9% increase in ordinary rates from 2013-14 to 2016-17.
Hardship Assistance - if you are having trouble paying your rates we offer assistance and support to get you back on track.
Pensioner Rebates - we provide eligible pensioners with rebate off combined rates and domestic charges up to a maximum of $250 per year. Rebates also apply to water and sewerage charges, up to $43-$75 per quarter.
Visit our Rates - Frequently Asked Questions page which contains general information on rates and how they are invested into the community.