Customers in the following suburbs may be experiencing a disruption to their water service. This includes water outages, low water pressure and/or discoloured water.

If your water service is disrupted and not included on the below unplanned outages and events  or planned outages and events lists please contact 4350 5555 (24 hours, 7 days).

Operational works on our wastewater system may also appear below.
 

Unplanned

Suburb Date / Time Issue Properties affected Notes
Toukley 19/04/2017 9.00am to 9.30am approx Water Outage
House 22 to 48 Glenavon Street
Affected residents are advised to check water before washing clothes.
Information on how to manage discoloured water in your home can be found here.
The Entrance North 19/4/2017
11:15am to 3:15pm approx
Water outage Stewart St between Hutton Rd and Wilfred Barrett Dr  Affected residents are advised to check water before washing clothes.
Information on how to manage discoloured water in your home can be found here.
  

 Planned
 
Suburb Date / Time Issue Properties affected Notes
Parts of Watanobbi & Wadalba 19/04/2017 and 20/04/2017
10pm - midnight
Possible discoloured water due to operational changes in the water supply system.   Affected residents are advised to check water before washing clothes.
Information on how to manage discoloured water in your home can be found here.
        Affected residents are advised to check water before washing clothes.
Information on how to manage discoloured water in your home can be found here.









 


 















Please note:
It is important to keep water taps closed while water supply is off.
Care should be taken where gas, electric or other water heating systems, bath heaters, coppers, washing machines, etc. are installed to see that these appliances are not used until the water supply is restored and the following precautions taken.

Once water has been restored, open cold water taps very slowly at first to allow any trapped air to escape. In the event of discoloured water, residents are advised to run the front garden tap for 60 seconds every half an hour to check if the water has cleared.