Water Outages and Events



Customers in the following suburbs may be experiencing a disruption to their water service. This includes water outages, low water pressure and/or discoloured water.

If your water service is disrupted and not included on the below unplanned outages and events  or planned outages and events lists please contact 4350 5555 (24 hours, 7 days).

Operational works on our wastewater system may also appear below.
 

Unplanned

Suburb Date / Time Issue Properties affected Notes
Toukley Monday 11/12/2017
5:30am- 7:30am
Repairs to water main Leonard Ave






 
Discoloured water may also be experienced for a short period after the works.
Affected residents are advised to check water before washing clothes.
Information on how to manage discoloured water in your home can be found here.
        Discoloured water may also be experienced for a short period after the works.
Affected residents are advised to check water before washing clothes.
Information on how to manage discoloured water in your home can be found here.


 

Planned

Suburb Date / Time Issue Properties affected Notes
Halekulani Thursday 14/12/2017 8.00am to 3.30pm Relocation of Water Mains in aid of Roads and Drainage Woolana Ave and Lilo Ave notified by letter box drop Discoloured water may be also be experienced for a short period after the works.
Affected residents are advised to check water before washing clothes.
Information on how to manage discoloured water in your home can be found here..
Warnervale Tuesday 12/12/2017 9am to 3pm Connection of a new water main Part Warnervale Road notified by letter box drop Discoloured water may be also be experienced for a short period after the works.
Affected residents are advised to check water before washing clothes.
Information on how to manage discoloured water in your home can be found here..
Mardi Wednesday from 7am 6/12/2017 for approx two weeks.  Reopen Date to be updated when known Road Closure, relating to repair of broken
600mm Water Main, for the durration of the repair
North intersection of Woodbury Park Dr and Matthew Circuit closed.  Access for properties via second intersection.  No residents denied access to properties. Bus routes not affected. Discoloured water may be also be experienced for a short period after the works.
Affected residents are advised to check water before washing clothes.
Information on how to manage discoloured water in your home can be found here..
         









 

 

Please note:

It is important to keep water taps closed while water supply is off.
Care should be taken where gas, electric or other water heating systems, bath heaters, coppers, washing machines, etc. are installed to see that these appliances are not used until the water supply is restored and the following precautions taken.

Once water has been restored, open cold water taps very slowly at first to allow any trapped air to escape. In the event of discoloured water, residents are advised to run the front garden tap for 60 seconds every half an hour to check if the water has cleared.