Water Outages and Events

Customers in the following suburbs may be experiencing a disruption to their water service. This includes water outages, low water pressure and/or discoloured water.

If your water service is disrupted and not included on the below unplanned outages and events  or planned outages and events lists please contact 4350 5555 or 4325 8222 (24 hours, 7 days).

Operational works on our wastewater system may also appear below.
 

Unplanned

Suburb Date / Time Issue Properties affected Notes
Saratoga 22/2/2018
7:00am - 12:00pm
(updated completion time)
Water main break Llewellyn St





 
Discoloured water may also be experienced for a short period after the works.
Affected residents are advised to check water before washing clothes.
Information on how to manage discoloured water in your home can be found 
here
Lake Munmorah 22/2/2018
9:15am to 12:00pm
Water main break Lauren Avenue Discoloured water may also be experienced for a short period after the works.
Affected residents are advised to check water before washing clothes.
Information on how to manage discoloured water in your home can be found 
here
Berkeley Vale 22/2/2018
5.00am to 12.00pm
Water main break Seawind Terrace Discoloured water may also be experienced for a short period after the works.
Affected residents are advised to check water before washing clothes.
Information on how to manage discoloured water in your home can be found 
here
Point Frederick 22/2/2018
10.30am to 1.30pm
Water main break Albany St and Duke St Discoloured water may also be experienced for a short period after the works.
Affected residents are advised to check water before washing clothes.
Information on how to manage discoloured water in your home can be found 
here
Gorokan 22/2/2018
11:15am to 1.30pm
Replace tapping band Suffolk St and Middlesex Ave Discoloured water may also be experienced for a short period after the works.
Affected residents are advised to check water before washing clothes.
Information on how to manage discoloured water in your home can be found 
here
        Discoloured water may also be experienced for a short period after the works.
Affected residents are advised to check water before washing clothes.
Information on how to manage discoloured water in your home can be found 
here

Planned

Suburb Date / Time Issue Properties affected Notes
Buff Point Friday 23/2/18
8am to 3pm
Replacement of water main and hydrant Nacooma Road Discoloured water may also be experienced for a short period after the works.
Affected residents are advised to check water before washing clothes.
Information on how to manage discoloured water in your home can be found 
here
   
 

 

Discoloured water may also be experienced for a short period of time after the works.
Affected residents are advised to check water before washing clothes.
Information on how to manage discoloured water in your home can be found here..









 

 

Please note:

It is important to keep water taps closed while water supply is off.
Care should be taken where gas, electric or other water heating systems, bath heaters, coppers, washing machines, etc. are installed to see that these appliances are not used until the water supply is restored and the following precautions taken.

Once water has been restored, open cold water taps very slowly at first to allow any trapped air to escape. In the event of discoloured water, residents are advised to run the front garden tap for 60 seconds every half an hour to check if the water has cleared.