Water Outages and Events

Customers in the following suburbs may be experiencing a disruption to their water service. This includes water outages, low water pressure and/or discoloured water.

If your water service is disrupted and not included on the below unplanned outages and events  or planned outages and events lists please contact 4350 5555 or 4325 8222 (24 hours, 7 days).

Operational works on our wastewater system may also appear below.
 

Unplanned

Suburb Date / Time Issue Properties affected

Notes

UMINA BEACH Thursday
19/07/2018

3:30pm
to
4:30pm
Repairs to
Water Hydrant
Lovell Road
Discoloured water may be experienced for a short period of time after these works.
Affected residents are advised to check water before washing clothes.
Information on how to manage discoloured water in your home can be found here
POINT CLARE Thursday
19/07/2018

10:15am
to
1:15pm
 
Repairs to broken main Sunnyside Ave
between Brisbane Water Drive & Margaret Street
Including Amulla Close
Discoloured water may be experienced for a short period of time after these works.
Affected residents are advised to check water before washing clothes.
Information on how to manage discoloured water in your home can be found here
MacMasters Beach Wednesday
18/7/2018

9.43am
to
11.45am
Water Main Break

Repair to Main Cock
Part The Scenic Highway
Discoloured water may be experienced for a short period of time after these works.
Affected residents are advised to check water before washing clothes.
Information on how to manage discoloured water in your home can be found here
Bateau Bay Wednesday
18/7/2018

9.50am
to
1.00pm
Water Outage

Repair to Water Main
Charlotte Cl and Part Sir Joseph Banks Dr
Discoloured water may be experienced for a short period of time after these works.
Affected residents are advised to check water before washing clothes.
Information on how to manage discoloured water in your home can be found here
EAST GOSFORD Tuesday
17/07/2018
3:00pm
to
6:00pm
Water Main Break Althorp St
Between Rusell & Warattah
Streets and parts of Beronia & Wattle Streets
Discoloured water may be experienced for a short period of time after these works.
Affected residents are advised to check water before washing clothes.
Information on how to manage discoloured water in your home can be found here
Saratoga Tuesday
17/7/2018
9:30am - 12:00pm
Water main repair Brooklyn Rd, between Henderson Rd and High St
Discoloured water may be experienced for a short period of time after these works.
Affected residents are advised to check water before washing clothes.
Information on how to manage discoloured water in your home can be found here
Umina Monday
16/7/2018

1.43pm
to
7:00pm
Water Outage

Repair to Main Break
Wilks Ave, Tulama Rd, part Calypta Rd, part Elanora Rd, York Rd, McManus Cl and Bena Rd
Discoloured water may be experienced for a short period of time after these works.
Affected residents are advised to check water before washing clothes.
Information on how to manage discoloured water in your home can be found here
Saratoga Monday 16/7/2018
7:00am -
9:00pm
Repairs to broken water main UPDATE:  The water main has now been repaired and Council crews have begun releasing water back through the mains.  Due to the size of the current break, water will be released back through the mains in stages. It is expected that water will be restored to all residents by 9pm.  Please note residents in the higher areas of Saratoga will be the last to receive the supply
Discoloured water may be experienced for a short period of time after these works.
Affected residents are advised to check water before washing clothes.
Information on how to manage discoloured water in your home can be found here

Planned

Suburb Date/Time Issue Properties Affected Notes
Halekulani 19 July to 3 August 2018  Water Mains Cleaning Program All streets Residents may notice a drop in water pressure, discoloured water or a slight chlorine odour and taste after the mains are flushed. This is normal for this type of process and Council assures residents that their water will remain safe to drink.
       
Discoloured water may be experienced for a short period of time after these works.
Affected residents are advised to check water before washing clothes.
Information on how to manage discoloured water in your home can be found here









 

 

Please note:

It is important to keep water taps closed while water supply is off.
Care should be taken where gas, electric or other water heating systems, bath heaters, coppers, washing machines, etc. are installed to see that these appliances are not used until the water supply is restored and the following precautions taken.

Once water has been restored, open cold water taps very slowly at first to allow any trapped air to escape. In the event of discoloured water, residents are advised to run the front garden tap for 60 seconds every half an hour to check if the water has cleared.